TERMS OF SERVICE (A2P + LC Phone Compliant)

Effective Date: January 2026

Welcome to Never Miss A Call, operated by Toronto SEO 3 Inc DBA Never Miss A Call (“Company,” “we,” “our,” or “us”). By accessing or using our website, services, or communication tools, including AI-powered call answering, voice, SMS, and booking services, you agree to be bound by these Terms of Service (“Terms”).

If you do not agree to these Terms, you may not access or use our services.

1. Services Provided

Never Miss A Call provides AI-powered communication and automation services designed to help businesses respond to inbound calls and inquiries. Services may include, but are not limited to:

• AI call answering

• Call routing and missed-call response automation

• SMS communication tools

• Appointment booking and confirmations

• Lead capture and follow-up automation

• Service notifications and support messaging

Services are provided on a month-to-month basis unless otherwise stated in writing.

2. No Long-Term Contracts / Cancellation

Never Miss A Call does not require long-term contracts unless explicitly stated in a signed agreement.

You may cancel your subscription at any time. Cancellation will stop future billing. Previously billed charges are non-refundable.

3. User Responsibilities

By using our services, you agree that you will:

• Provide accurate, complete, and lawful contact information

• Use the service in compliance with all applicable laws and regulations

• Not misuse, abuse, or disrupt the platform or communication systems

• Obtain proper consent from your customers before sending SMS, voice calls, or automated communications

• Ensure all communication campaigns are lawful and compliant with applicable carrier requirements

You are solely responsible for how you use the service with your customers, including compliance with consent and messaging regulations.

4. SMS Messaging Terms (Mobile Messaging Program)

Program Name

For the purposes of these Terms, the SMS messaging program is operated under the Program Name:

Toronto SEO 3 Inc DBA Never Miss A Call

Program Description

By opting into our SMS messaging program, you may receive messages including but not limited to:

• Appointment confirmations and reminders

• Missed-call alerts and call-back prompts

• Customer support messages

• Service updates and operational notifications

• Account-related notifications

Message frequency may vary depending on service usage and communication activity.

Message & Data Rates

Message and data rates may apply. Your mobile carrier may charge fees for SMS or data usage. Please contact your wireless provider for details.

Opt-Out Instructions

You may cancel the SMS service at any time by replying:

STOP

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us.

Rejoining Instructions

If you previously opted out and wish to rejoin the SMS program, you may re-enroll by signing up again through the original opt-in method (website form, booking form, or other authorized sign-up method).

Help Instructions

For help, reply:

HELP

Or contact our support team directly at:

Email: [email protected]

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

5. Consent Requirement

By providing your phone number and opting in, you confirm that you are the authorized user of the phone number provided and you consent to receive SMS messages and communications from Toronto SEO 3 Inc DBA Never Miss A Call.

You understand that consent is not a condition of purchase.

6. Third-Party Service Providers

We may use communication and technology providers to deliver our services, including but not limited to SMS platforms, phone carriers, scheduling tools, and automation systems.

We are not responsible for service interruptions caused by third-party systems, including carrier delays, system downtime, or outages beyond our control.

7. Service Availability

We strive to provide reliable services; however, we do not guarantee uninterrupted, timely, secure, or error-free service. Service may occasionally be unavailable due to maintenance, upgrades, carrier issues, or technical failures.

8. Prohibited Use

You agree not to use our services for prohibited or unlawful activity, including but not limited to:

• Spam or unauthorized messaging

• Fraudulent activity

• Phishing, smishing, or social engineering

• Harassment, hate content, or illegal content

• Any content or messaging that violates carrier policies or industry rules

We reserve the right to suspend or terminate service immediately if we determine that your use violates these Terms or creates legal, compliance, or operational risk.

9. Limitation of Liability

To the maximum extent permitted by law, Never Miss A Call and Toronto SEO 3 Inc DBA Never Miss A Call shall not be liable for:

• Missed calls due to carrier failure or technical issues

• Lost revenue, lost customers, or lost business opportunities

• Any indirect, incidental, special, or consequential damages

Use of the service is at your own risk.

10. Compliance with Industry Standards

Never Miss A Call operates its communication services in accordance with applicable messaging industry standards, including carrier requirements and CTIA guidelines, and expects all users to do the same.

Users are responsible for ensuring their messaging activity remains compliant with all applicable laws and regulations.

11. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

12. Privacy Policy

Your use of this website and any services provided by Spoken Word of God Ministries, Inc. is also governed by our Privacy Policy, which explains how we collect, use, protect, and manage your personal information, including SMS-related data.

By using this website or submitting your information, you acknowledge that you have read and agree to our Privacy Policy, which is incorporated into these Terms of Service by reference.

👉 Privacy Policy: https://nevermissacall.io/privacy-policy Your use of our services is also governed by our Privacy Policy.

13. Age Restriction

Eligibility

By using this website, submitting any forms, or opting in to receive communications (including SMS messages) from Spoken Word of God Ministries, Inc., you confirm that you are at least 18 years of age.

We do not knowingly collect personal information from individuals under the age of 18. If we become aware that personal information has been collected from a person under 18 without verified parental consent, we will take appropriate steps to delete such information.

14. Contact Information

If you have questions about these Terms, you may contact us at:

Toronto SEO 3 INC DBA Never Miss A Call
42 Bowles Dr, Ajax, ON L1T 3Z1
Phone: +1 (647) 701-1336
Email: [email protected]

Website: https://nevermissacall.io